Refund Policy
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Making Purchases
- When you confirm a transaction on Influxive, you agree to be bound by and pay for that transaction.
- Pay attention to the details of the transaction, because your total price may include taxes, fees, and shipping costs, which you are responsible for paying.
- Don't commit to a transaction unless you are ready to pay, because all sales are final.
- If you order something that becomes unavailable before it can be provided to you, your only remedy is to receive a refund of your purchase price.
- You may be presented with additional terms related to a specific purchase before you confirm the transaction (such as shipping terms for tangible goods). Those additional terms will also govern that transaction.
- Even though we use terms like "purchase," "buy," "sell," and "order" to talk about transactions related to virtual gifts and credits, we don't transfer an ownership interest in those items.
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Payment Sources
We want to make payments secure, so we allow you to make payments using a number of different payment sources, like Bank wire, credit cards and debit cards. Unfortunately, due to strict rules of RBI in India, we no longer accept PayPal.
- When you provide a payment source to us, you confirm that you are permitted to use that payment source. You also authorize us to collect and store it, along with other related transaction information.
- When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment source you designate for the transaction.
- If you pay by credit or debit card we may obtain a pre-approval from the issuer of the card for an amount up to the amount of the purchase. We will bill your card at the time of purchase or shortly thereafter. If you cancel a transaction before completion, that pre-approval may result in your funds not otherwise being immediately available.
- If you pay by debit card and your payment results in an overdraft or other fee from your bank, you alone are responsible for that fee.
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Actions We May Take
As part of our effort to keep Influxive safe, we may take certain actions to reduce liability for users and us.
- We may make any inquiries that we consider necessary, either directly or through third parties, concerning your identity and creditworthiness.
- We may cancel any transaction if we believe the transaction violates these Payments Terms or the Statement of Rights and Responsibilities, or we believe doing so may prevent financial loss.
- We may place a delay on a payment for a period of time, limit payment sources for a transaction, limit your ability to make a payment or deactivate your account if we believe doing so may prevent financial loss.
- We may contact your payment source issuer, law enforcement, or impacted third parties (including other users) and share details of any payments you are associated with if we believe doing so may prevent financial loss or a violation of law.
- We may cancel any credits transferred, assigned, or sold in violation of these Payments Terms or the Statement of Rights and Responsibilities.
- If you purchase advertising, and your payment method fails or your account is past due, we may take steps to collect past due amounts using other collection mechanisms. You agree to pay all expenses associated with such collection, including reasonable attorneys' fees. Interest will accrue on any past due amounts at the rate of the lesser of 1% per month or the lawful maximum.
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Disputes and Reversals
- If you believe that an unauthorized or otherwise problematic transaction has taken place under your account, you agree to notify us immediately, so that we may take action to prevent financial loss.
- To the fullest extent permitted by law, you waive all claims against us related to payments unless you submit the claim to us within 10 days after the charge.
- You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted.
- If you enter into a transaction with a third party and have a dispute over the goods or services you purchased we have no liability for such goods or services. Our only involvement with regard to such transaction is as a payment agent.
- We may intervene in disputes between users concerning payments but have no obligation to do so.
- Your only remedy for a technical failure or interruption of service is to request that your transaction be completed at a later time.
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Notices and Amendments to These Payments Terms
- We may provide notices to you by posting them on our website, or by sending them to an email address or street address that you previously provided to us. Website and email notices shall be considered received by you within 24 hours of the time posted or sent; notices by mail shall be considered received within three business days of the time sent.
- Except as otherwise stated, you must send notices to us relating to payments and these Payment Terms by postal mail to: Influxive
- The Payment Terms in place at the time you confirm a transaction will govern that transaction.
- We may change these Payment Terms, in whole or in part, even though the changes may affect accumulated credits. All amendments to these Payment Terms will be made pursuant to Section 12 of the Statement of Rights and Responsibilities.
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Other
- All of the commitments you make in the Influxive Statement of Rights and Responsibilities apply to payments through Influxive. In the event of any conflict between these Payments Terms and the Influxive Statement of Rights and Responsibilities, the Payments Terms shall prevail.
- If you are under the age of 18, you may make payments only with the involvement of a parent or guardian. You should review these Payments Terms with a parent or guardian to make sure that you both understand them.
- "Us," "we," "our," "claim" and "Influxive" mean the same as they do in the Statement of Rights and Responsibilities.
- Some countries may restrict or prohibit your ability to make payments to Influxive. Nothing in these Payments Terms should be read to override or circumvent any such foreign laws.